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Provide administrative and operational coordination to ensure inbound and outbound freight moves efficiently. Support driver check-ins, manage manifests and freight documentation, communicate with customers, resolve OS&D exceptions, maintain accurate records, and assist operations leadership with administrative tasks and coverage. Prioritize workflows, escalate issues, and support terminal performance and customer commitments.

Sell and retain national LTL accounts by prospecting, pricing, and building relationships across account hierarchies. Collaborate with operations, resolve customer issues, complete sales reporting, assist with collections, and support team goals. Heavy customer-facing travel and territory management with emphasis on sales, negotiation, and confidentiality.

Sell LTL services to multi-location corporate accounts, generate new business, retain and grow existing accounts, develop pricing, collaborate with operations, handle customer inquiries, assist collections, complete sales reporting, and travel extensively for client visits and prospecting.

Support terminal operations by tracking outbound loads, updating systems, communicating delays, managing driver documentation and manifests, scheduling deliveries, resolving shipment exceptions, and maintaining operational records to ensure timely, accurate freight movement and continuous improvement.