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The Platform Support Engineer at NTT DATA operates in a complex environment, providing service to internal end users to ensure operational platforms remain functional. They focus on developing ServiceNow as a platform for Service Delivery, with a specific emphasis on remote infrastructure monitoring modules and integration of third-party tools.

The TS Implementation Engineer is responsible for delivering technical solutions, client support, troubleshooting, project documentation, and working on complex designs. The role involves mentoring junior engineers and requires strong project management skills as well as excellent client interaction.

The ERP Specialist at NTT DATA will manage and maintain ERP systems, ensuring high availability, security, and performance. Responsibilities include overseeing transitions from Oracle eBusiness Suite to SAP S/4 HANA, managing system upgrades and patches, configuring settings, monitoring system performance, and collaborating with teams for improvements. The role also involves creating user documentation and providing tier 1 support.