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Supports enterprise application implementation projects through process design, system configuration, functional testing, data migration, documentation, authorizations, and status reporting. The role assists across project lifecycles from scoping through post-go-live, collaborates with clients and stakeholders, and provides technical guidance for applications such as SAP, Oracle, or Microsoft. Strong business-process knowledge, analytical ability, communication skills, and enterprise application consulting experience are required.

Lead SAP S/4HANA presales and solution advisory activities across Finance, Enterprise Asset Management, and Logistics. Responsibilities include discovery workshops, solution architecture, demonstrations, fit-gap analysis, proposal and RFP development, estimates, executive presentations, and business development support. The role also develops presales assets, mentors consultants, and advises customers on SAP transformation approaches, including greenfield, brownfield, and selective data transition implementations.

Supports SAP and enterprise application implementation projects through process design, system configuration, functional testing, data migration, documentation, workflow preparation, and post-go-live activities. The role contributes to project lifecycle management, client engagement, status reporting, and stakeholder communication while providing guidance on enterprise application processes and configurations.

Designs complex, cross-domain technology solutions spanning applications, infrastructure, cloud, and on-premises environments. Collaborates with clients and internal teams to assess requirements, evaluate architectures, create technical plans, develop roadmaps, deliver proof-of-concept implementations, and resolve problems. Applies enterprise architecture methodologies and standards while mentoring colleagues and supporting consulting engagements.

Build and maintain scalable data solutions, integrations, APIs, and cloud architectures supporting conversational AI agents. Responsibilities include working with relational and non-relational databases, PostgreSQL optimization, metadata catalogs, OpenMetadata, data governance, observability, automated testing, CI/CD, and production troubleshooting. Collaborate with business, product, architecture, security, cloud, and development teams to deliver reliable, traceable, and secure data services.

Monitors, troubleshoots, and maintains enterprise network infrastructure across WAN, LAN, wireless, SD-WAN, firewalls, VPNs, and related services. Resolves Level 1 incidents and service requests, performs maintenance and configuration changes, supports network security and vulnerability remediation, and escalates unresolved issues. The role also maintains documentation, participates in disaster recovery and deployments, monitors performance, supports customers, and contributes to automation and operational improvements.

Provides first-line managed network services by monitoring client infrastructure, investigating and resolving incidents, fulfilling requests, performing patching and configuration changes, and escalating complex issues. Uses ITSM tools and knowledge procedures while supporting shift handovers, optimization, automation, disaster recovery testing, and continuous service improvement. Communicates with clients across cultures and maintains service quality in a hybrid work environment.

Apprentice Network Security Support technician responsible for resolving client infrastructure incidents, diagnosing hardware, configuration, licensing, and service issues, coordinating with vendors and international support centers, monitoring managed-service environments, handling Level 1 user incidents, maintaining operational conditions, implementing infrastructure changes, and assisting with equipment configuration. The role is performed on-site and requires teamwork, technical aptitude, and professional English proficiency.

Provides second-level support for cross-technology IT infrastructure in a managed services environment. Monitors systems, investigates and resolves incidents, manages tickets within SLAs, executes approved changes, supports disaster recovery tests, handles escalations, audits ticket quality, identifies automation opportunities, and collaborates with clients, vendors, L1 engineers, and other technical teams.

Provides advanced third-line managed network services, resolving complex incidents, identifying root causes, meeting SLAs, and supporting enterprise infrastructure. Configures, tests, monitors, and troubleshoots network systems, including firewalls, routers, switches, VPNs, and ISP circuits. Delivers onsite support, coordinates with vendors, creates knowledge articles, mentors junior engineers, contributes to automation, supports disaster recovery testing, and drives service-quality improvements.