Top Tech Jobs & Startup Jobs

Provides Level 2 technical support by diagnosing incidents, investigating root causes, performing maintenance, monitoring SLAs, documenting resolutions, and escalating unresolved issues. The role uses approved tools to collect performance data, maintain configuration-item records, update knowledge articles, coordinate with clients, vendors, carriers, and IT teams, and support service recovery. Candidates need networking technology knowledge, strong customer service and communication skills, analytical problem-solving abilities, and relevant technical support experience.

Provides on-site technical support for internal clients by monitoring IT infrastructure, diagnosing and resolving incidents, troubleshooting systems, managing service requests, identifying root causes, escalating unresolved issues, updating service records, and maintaining stakeholder communication. The role requires moderate experience in IT support within a large ICT organization, familiarity with Microsoft 365, Azure, secure printing, and meeting room technologies, plus an IT-related degree or certifications such as ITIL.

Design and lead end-to-end multi-cloud managed service solutions. Engage in pre-sales and workshops, map client requirements to architectures, ensure security and compliance, support implementation and transitions, mentor teams, and collaborate with sales and finance on costing and renewals.

Provides L1 managed networking services by monitoring client infrastructure, investigating and resolving incidents, fulfilling requests, performing patching and configuration changes, and supporting ITSM processes. The role includes ticket handling, escalation, knowledge-base updates, service optimization, automation opportunities, shift handovers, project support, and disaster recovery testing. Work is conducted onsite with a strong focus on client service, communication, and operational continuity.

Design, develop, test, and deploy cloud-based microservices and APIs that run ML/AI algorithms on structured and unstructured data. Author code, automated tests, and CI/CD pipelines; debug distributed systems; collaborate across teams and maintain documentation and operational procedures.

Provides administrative and coordination support across simple and complex projects, including meeting management, documentation, budget and expenditure tracking, resource reporting, project planning, invoice reconciliation, purchase order processing, and project closure. Maintains stakeholder and client communication, supports project delivery and satisfaction, and may lead less experienced coordinators. Independently manages standard projects and helps keep multiple projects on schedule.

Senior technical lead responsible for complex installation, integration, deployment, configuration, and fault management across networking, data center, security, collaboration and end-user compute. Coordinates engineers, mentors junior staff, engages clients and vendors, authors technical documentation and proposals, escalates issues, and contributes to design and standard operating procedures.

Junior infrastructure analyst supporting onsite Wi‑Fi planning and site surveys. Analyze architectural plans, configure Ekahau, define coverage and barriers, produce technical reports, and present findings. Work under technical supervision in a hybrid client environment.

Develops, fine-tunes, deploys, and integrates AI and large language model solutions for enterprise clients. Responsibilities include prompt engineering, Python-based prototyping, API integrations, data pipeline development, vector database implementation, cloud deployment across Azure, AWS, or GCP, and DevOps/MLOps lifecycle management. The role also addresses security, compliance, responsible AI, risk mitigation, stakeholder communication, technical documentation, and measurable business outcomes.

Monitor and resolve network infrastructure incidents within SLAs, troubleshoot root causes, execute approved changes, and support maintenance, disaster recovery, monitoring, and project work. The role leads shift handovers and client escalations, coaches L1 teams, partners on automation, audits ticket quality, maintains knowledge articles, and produces improvement reports. It requires strong hands-on experience with Palo Alto Prisma Access, SASE, enterprise networking, SD-WAN, routing protocols, and network monitoring tools.