Top Tech Jobs & Startup Jobs

Provides first-line monitoring, troubleshooting, incident resolution, and client support for IT infrastructure across multiple technology domains. Responsibilities include handling ITSM tickets, applying patches and configuration changes, maintaining knowledge articles, supporting disaster recovery tests, escalating incidents, and ensuring SLA compliance. The role requires strong communication, disciplined ticket management, basic ITIL knowledge, and an on-site work arrangement.

Provides second-level support for cross-technology client infrastructure by monitoring systems, resolving incidents and requests, managing tickets and SLAs, executing approved changes, supporting disaster recovery tests, handling escalations, auditing ticket quality, and identifying automation opportunities. The role collaborates with clients, vendors, L1 engineers, and internal teams while contributing to projects and maintaining service quality in an on-site managed services environment.

Provides second-level managed services support for cross-technology IT infrastructure. Monitors systems, investigates and resolves incidents, manages tickets and SLAs, executes approved changes, supports disaster recovery testing, handles escalations, audits ticket quality, identifies automation opportunities, and collaborates with clients, vendors, L1 engineers, and internal teams.

Provides L2 managed services support for Microsoft SQL Server and cross-technology IT infrastructure. Monitors systems, investigates and resolves incidents, manages service queues and SLAs, executes approved changes, documents ticket activity, supports escalations and disaster recovery testing, and identifies automation opportunities. Collaborates with clients, vendors, L1 engineers, and internal teams to maintain service quality and improve operational efficiency.

Provides second-level managed services support for cross-technology IT infrastructure, monitoring systems, resolving incidents, managing tickets within SLAs, executing approved changes, and supporting disaster recovery testing. The role includes client escalations, ticket auditing, documentation, vendor coordination, automation identification, L1 support, and collaboration across technical teams to improve service quality and efficiency.

Provides first-line managed services support for client IT infrastructure, including monitoring, incident troubleshooting, ticket resolution, patching, configuration changes, ITSM support, knowledge management, disaster recovery testing, and incident escalation. The role spans multiple technology domains and requires strong client communication, disciplined ticket handling, and adherence to service-level agreements. Work is performed on-site and includes shift handovers and occasional project support.

Provides technical support and service management for enterprise partner clients using Internet Solutions services. Monitors services, resolves and escalates infrastructure issues, communicates proactively, and meets strict incident-resolution targets. Builds client relationships, identifies upsell opportunities, prepares reports, leads service improvement initiatives, documents solutions, and supports strategic client meetings. Requires network infrastructure expertise, strong problem-solving skills, and effective customer communication.

Entry-level networking technical services engineer supporting configurations, installations, troubleshooting, break/fix incidents, and problem management. Works with implementation and senior support teams on less complex networking tasks throughout project lifecycles. Develops networking, technical design, project administration, and client service skills while pursuing associate-level certifications. The role is on-site and requires foundational knowledge of routing, switching, wireless, SDI distribution, and core/access network layers.

Senior L3 managed services engineer responsible for proactive resolution of complex cross-technology incidents across Azure, VMware, storage, backup, networking and security. Designs, deploys, automates and governs hybrid infrastructure, leads migrations, mentors junior engineers, and drives service reliability and SLA adherence.

Prepares financial, regulatory, and compliance reports, including cash flow statements, earnings release calculations, equity disclosures, audited statements, and supporting schedules. Performs technical accounting research, analyzes financial results, supports recommendations, coordinates audit deliverables, and develops process improvements and reporting automation. Maintains accurate financial data and documentation while collaborating with stakeholders and external auditors.