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Handle inbound calls from members, clients, and facilities as the frontline representative. Provide customer care, navigate systems to resolve issues, and escalate complex cases as needed. Work on-site and follow MTM Health service standards to support access to care.

Gather reporting requirements from stakeholders, translate them into report specifications, coordinate with BI team to develop and validate reports, ensure data accuracy and compliance, provide stakeholder support and status updates, and identify process improvements for report creation and delivery.

Lead and manage a multimillion-dollar transportation program, supervising direct and indirect reports, meeting contract SLAs and budget goals, serving as primary client liaison, ensuring regulatory compliance and service quality, driving performance management, stakeholder engagement, and staff development.

Lead regional safety program for the East Region, developing SOPs, training, audits, reporting, and investigations. Ensure compliance with DOT, OSHA, and drug/alcohol programs, provide leadership to regional safety staff, create dashboards and training materials, and collaborate with operations, HR, and marketing to drive safety culture and improvements.

The Manager, Finance will oversee contract analysis, budgeting, client reporting, and accounts receivable management while providing insights and ensuring timely deliverables.

The Program Director manages transportation services, acts as a liaison with clients, ensures compliance with contracts, and oversees business outcomes and budget management.