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Manage a portfolio of employer partners to grow participation in salary packaging and novated leasing through relationship management, education sessions, events, lead generation, and collaboration with internal teams. Monitor and report portfolio performance while providing customer feedback to improve service.

Manage end-to-end lease settlement processes: credit approval, generate and check lease documents, coordinate with financiers and clients, support Leasing Consultants, and ensure timely return of required documentation while providing status updates.

The Claims Operations Manager will oversee claims processing operations, lead a large team, ensure adherence to regulations, and enhance service quality through strategic initiatives.