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The Bilingual Membership Sales Representative sells pet recovery memberships and products to pet owners through inbound and outbound communications, managing sales processes and participating in campaigns.

The Program Director will lead a transformation initiative for optimizing business processes and modernizing enterprise systems, ensuring alignment and delivery of program goals across multiple workstreams.

Manage monthly, quarterly, and annual accounting processes, analyze data, ensure compliance, lead process improvements, and mentor staff.

The Membership Sales Representative focuses on selling pet recovery memberships and related products, managing inbound and outbound calls, and identifying customer trends for escalation.

The Designated Representative oversees Canadian regulatory compliance and licensing for the pet insurance industry, ensuring adherence to laws and collaborating with various departments for operational success. They also manage compliance programs and participate in audits.

The Data Product Manager leads the roadmap and lifecycle of data products, ensuring alignment with business goals and delivering measurable value through analytics and reporting.

The Payroll Specialist is responsible for payroll calculations, compliance, record maintenance, tax reporting, and auditing payroll records to ensure accuracy and compliance with regulations.

The People Operations Manager oversees leave administration, benefits support, compliance, and employee relations within the Canadian operations, ensuring regulatory adherence and positive employee experiences.

Design and implement data pipelines, perform root cause analysis, ensure data accuracy, conduct exploratory analysis, develop predictive models, and create visualizations to optimize risk segmentation and support decision-making.

Lead and optimize CRM strategies, execute multi-channel marketing campaigns, and ensure data integrity using Salesforce Marketing Cloud.