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Lead month-end, quarter-end, and annual close; maintain GL and balance sheet integrity; manage insurance accounting for premiums, claims, reserves, reinsurance, and carrier reporting; improve financial systems using Dynamics 365 F&O; maintain internal controls and compliance; support audits; partner cross-functionally; and lead and develop an accounting team focused on process improvement and automation.

Lead accounting operations and a reporting team to improve AP, intercompany, investment, and banking workflows; drive reporting automation, controls, and UAT for system integrations; partner with FP&A, Procurement, IT, and external auditors; manage statutory and management reporting, reconciliations, accruals, and close processes while scaling processes and metrics across the organization.

Provide advanced onsite and enterprise L2/L3 end-user support, manage office AV and IT infrastructure for Chicago HQ, support executives, enforce ITIL/SLA processes, manage software asset records in ServiceNow, coordinate MSP/vendor escalations, and lead endpoint/AV deployment projects.

The Insurance Product Manager leads product strategy, development, market research, and cross-functional collaboration to create competitive pet insurance products. They ensure compliance, drive innovation, and engage stakeholders while managing the full product lifecycle.

Own product strategy and roadmap for customer-facing platform capabilities. Lead discovery, define requirements with Engineering, collaborate with UX/Data/Marketing, run A/B tests and analytics, and deliver scalable experiences that improve acquisition, engagement, and retention for millions of pet parents.

The Lead Data Scientist will develop advanced analytical solutions for pricing and customer insights in pet insurance, mentor teams, and collaborate with stakeholders.

Manage and develop the accounting team, ensure accurate financial records and reconciliations, support audits and regulatory reviews, document policies, drive process improvements, and collaborate cross-functionally on financial and tax matters.

Manage product features and roadmaps for pet-health platforms, author product requirement documents and technical specs, scope and manage partner-facing APIs and integrations, coordinate cross-functional delivery, perform market and competitor analysis, and measure product performance working with data engineering.

The Senior Technical Product Manager defines and governs technical solutions across multiple systems and platforms, partnering with various teams to ensure alignment with business needs and enterprise standards, while managing risks and technical requirements.

The Sr Director oversees the enterprise strategy, operations, and technology of the core insurance platform, ensuring compliance, scalability, and integration while leading a multi-year development plan. Responsibilities include architecture governance, delivery oversight, and risk management of insurance IT functions.