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Develop pricing strategies, commercialization recommendations, market research, competitive intelligence, financial models, and executive analyses for veterinary technology products. The role evaluates pricing models, product costs, customer willingness to pay, market opportunities, margins, and revenue impacts while partnering with Product, Finance, Commercial, Operations, M&A, and executive teams on launches, strategic planning, partnerships, and portfolio decisions.

Own the analytics engineering roadmap, architecture, and production data models. Build and optimize dbt models using SQL, Python, and Databricks; establish dimensional models, governed metrics, testing, documentation, lineage, monitoring, and CI/CD practices. Partner with data engineering, analysts, BI developers, and stakeholders to deliver reliable analytics products, improve performance and cost efficiency, investigate data quality issues, and mentor team members.

Provides administrative and operational support for payroll processing by maintaining documentation, preparing reports and audit materials, validating employee payroll data, identifying discrepancies, managing trackers and service requests, and routing employee inquiries. The role supports accurate, timely, and compliant payroll operations while handling confidential information and recurring deadlines.

Provides hands-on technical leadership across software engineering teams and platforms. Designs scalable architectures, develops .NET and Azure solutions, reviews code, improves engineering standards, mentors engineers, supports CI/CD and observability, resolves complex production issues, and drives modernization and technical debt reduction. The role collaborates across product, QA, DevOps, security, and operations while influencing technical direction without direct people-management responsibility.

Leads technology strategy, roadmaps, portfolio prioritization, budgets, delivery, and ROI measurement across a multi-brand business unit. Partners with executives and cross-functional teams to align technology investments with business outcomes, manage risks, support M&A integration, and drive enterprise-wide transformation. Oversees onshore and offshore teams, vendors, communication, and change management while ensuring scalable, cost-effective technology execution.

Leads workforce management for a high-volume, omnichannel pet insurance contact center. Responsibilities include forecasting, staffing and capacity planning, scheduling, real-time adherence, intraday management, performance reporting, vendor coordination, and team leadership. The role partners across operations, training, quality, finance, technology, analytics, compliance, and product teams to optimize service levels, productivity, costs, coverage, and customer experience.

The Director of Compensation will lead compensation strategy and operations, including sales and incentive plan administration, executive compensation, market pricing, job leveling, offer design, benchmarking, and survey submissions. The role partners with senior stakeholders and assigned business groups, provides total rewards guidance, manages a small team, supports executive offers, and improves compensation policies and documentation. Workday Advanced Compensation experience is required, along with the ability to balance strategic initiatives and hands-on daily operations.

Senior Data Analyst responsible for integrating sales, CRM, customer, campaign, product usage, and engagement data into forecasts, dashboards, recurring reports, datasets, and actionable insights. The role analyzes pipeline performance, customer health, product adoption, retention, churn, marketing campaigns, and commercial trends. It partners with cross-functional stakeholders, defines KPIs, improves data quality, prepares executive reporting, and supports strategic decision-making through clear analysis and recommendations.

Analyzes marketing, website, campaign, and funnel performance using dashboards, reports, SQL, web analytics, data warehouses, and visualization tools. Evaluates A/B and multivariate tests, improves attribution and measurement capabilities, and translates complex data into actionable recommendations. Collaborates cross-functionally to optimize campaigns, website conversion, audience growth, revenue, and marketing efficiency while presenting insights to technical and non-technical stakeholders.

Processes pet insurance claims by reviewing veterinary medical records, evaluating policy eligibility and coverage, determining appropriate compensation, issuing claim decisions, ordering records, and communicating with policyholders and veterinary providers. The role requires several years of veterinary experience, with licensed veterinary technicians preferred, and is fully remote within Canada.