Top Tech Jobs & Startup Jobs

The Case Management Lead will oversee case escalations, conduct root cause analysis, ensure detailed case documentation, drive continuous improvement, and monitor customer satisfaction to enhance service delivery.

Lead regulatory compliance for non-AML requirements, conduct gap assessments, advise internal stakeholders on product and policy design, manage regulatory reporting and responses, and support implementation of compliance programs. Oversee tracking of regulatory obligations, train stakeholders, and collaborate cross-functionally to ensure timely policy updates and remediation.

Lead and manage a portfolio of civil, criminal, and administrative litigation matters: develop litigation strategies, draft pleadings, represent the company in courts and tribunals, advise business units on legal risks and compliance, perform legal research, and support the Chief Legal Officer with related tasks and administrative functions.

Lead Agile facilitation and team coaching, align initiatives with stakeholders, manage execution, quality, and vendors, track Agile metrics and artifacts, and close and transition projects to operations to realize business benefits.

Lead treasury strategy, funding, ALM and middle-office risk management. Design hedging, liquidity and investment approaches, deliver stress testing, dashboards, and executive reports. Partner with CFOs and cross-functional teams, run treasury training, and support treasury transformation and governance.

Design, describe, develop, and manage solution architectures for business problems. Break down complex processes, plan and manage system integrations, monitor system performance, and translate business requirements into technical solutions.

Lead lending operations reconciliation and compliance: identify and rectify data discrepancies, ensure reconciliation follows process manuals, manage and develop a high-performing team, meet compliance and performance targets, mitigate financial risk, and provide clear reporting to management.

Lead strategy, governance, and data enablement for Customer Lifecycle Management. Build segmentation frameworks, scoring models, forecasts, and CLM metrics. Manage campaign audiences, lifecycle processes, dashboards, and data governance. Partner with data, product, and research teams to deliver audiences, models, and reports, and present business reviews and insights to senior leadership.

Lead and oversee product compliance, audit & reporting, regulatory compliance management, ABC/related-party and IT regulatory compliance programs. Maintain regulatory obligations tracker, perform compliance assessments, coordinate interpretations with internal teams, prepare reports for senior leadership, remediate audit findings, assist CCO with team management, provide training and performance evaluations, and support AML and payments-related compliance issues.

Drive project implementation, manage product development, facilitate communication, and collaborate with teams to enhance GCash's operations and tech solutions.