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Process domestic distributor and customer orders, answer calls and emails, resolve inquiries, research reports, use EZ Order and ERP, collaborate cross-functionally, and identify process improvements to deliver exceptional customer service.

Manage and grow revenue for assigned global accounts by developing strategic sales plans, maintaining executive-level relationships, coordinating with distributors and regional teams, resolving customer issues, providing product and competitive insights, using CRM and sales tools, and traveling up to 50% to support account health and close business.

The role involves providing financial analysis and insights, overseeing budgets and capital expenditures, supporting manufacturing operations, and identifying process improvements while mentoring junior analysts.

Manage product quality by developing standards, auditing production processes, leading root cause analysis, and ensuring compliance with quality standards like ISO 9001.

The Senior IT Business Analyst drives business transformation through process and system analysis, collaborates with stakeholders for solutions, and manages requirements throughout the project lifecycle.