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Provide HR program support across professional development, benefits administration, and general HR operations. Design and deliver training, manage benefits inquiries and billing reconciliation, coordinate wellness programming and new-hire orientations, support background screening and hiring compliance, and serve as backup during high-volume hiring. Collaborate with directors and campus stakeholders to align learning with strategic goals.

Develop and implement communications plans; create clear, audience-focused messaging and content for web, newsletters, admissions, advancement, and executive communications; support media outreach; and manage multiple projects and stakeholder relationships to advance enrollment, fundraising, and institutional reputation.

Support planning, coordination, execution, and evaluation of on-campus, regional, virtual, and volunteer-led events; manage event logistics, marketing, communications, and reporting; maintain CRM and constituent data accuracy (Raiser's Edge, Emma, AlumniQ, Workday); provide administrative and financial support, vendor/invoice processing, inventory management; represent IAE at events and supervise student workers.

Support the Bursar by managing student account functions including billing, refunds (Title IV compliant), collections, 1098-T production, ledger reconciliations, health insurance administration, audit support, and cross-department coordination. Provide customer service and assist with process documentation and special projects; may require occasional extended hours.