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As a Premier Wealth Associate, provide exceptional service and support to Empower’s retail customers, manage service requests, assist with trading of securities, and uncover new business opportunities. Bachelor’s Degree and 2+ years of financial customer service experience required. FINRA Series 7 and Series 63 certification also required.

Empower Personal Wealth (EPW) Lead Coordinator responsible for executing lead lifecycle processes, managing leads for asset growth and retention, collaborating with business and technology teams, and providing lifecycle reporting to stakeholders.

As an Associate Financial Advisor, you will be responsible for supporting existing clients in financial planning, asset consolidation, and growth. You will work towards improving clients' financial lives by providing advisory conversations. The position requires a Bachelor's Degree and 2+ years of financial customer service experience or a relevant business/finance degree.

Senior Specialist in Fees and Billing team responsible for setting up and maintaining fees and billing rules, conducting quality checks, resolving issues, participating in projects, and escalating issues to the supervisor. The role requires delivering superior results efficiently and performing quality control for the team.

The Spec Processing Participant Transaction role involves transaction processing and back end operations of retirement plans. Responsibilities include ensuring accuracy, maintaining client confidentiality, responding to queries promptly, participating in process improvements, and meeting quality control standards. The job requires good organizational, communication, and time management skills to manage high value transactions independently.

Responsible for reviewing data, performing non-discrimination testing, generating Form 5500s and Plan Audits. Stay updated on regulatory and compliance developments, ensure operational standards are met, and work in a fast-paced environment. Bachelor's degree required, Law degree an advantage. 2-3 years of experience in financial domain preferred. Strong communication, analytical, problem-solving skills required. Office-based role with focus on detail orientation and adaptability to change.

Monitor and maintain the performance and availability of critical applications using tools like AppDynamics, Splunk, and Thousand Eyes. Troubleshoot issues related to application performance, network connectivity, and server infrastructure. Develop and maintain SOPs for monitoring and incident response. Provide updates to management and stakeholders.