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As a Senior Representative in Credit and Customer Engagement, you will respond to inquiries, evaluate credit applications, explain financing terms, and support customers through various communication channels. You will also maintain a strong understanding of policies and procedures, suggest process improvements, and promote products through cross-selling opportunities.

The Senior Representative in Credit and Customer service will provide excellent customer service by assisting customers with inquiries and resolving issues through various channels. This role involves evaluating credit applications, maintaining policies, and suggesting improvements to procedures while working closely with team members to ensure first-contact resolutions.

As a Consultant in Loan Solutions, you will engage with customers to provide top-tier service, assist in gathering loan information, selling products, closing loans, and managing customer follow-ups. You will also partake in training and development to enhance your skills.