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The Manager of Operations Solution Group leads a team to enhance operational efficiencies and improve service delivery. Responsibilities include managing business cases for initiatives, developing operational solutions, ensuring workflow integrations, and maintaining standardized business protocols across the Service Division, particularly regarding call center operations and major initiative implementations.
The Sr. Director of Growth & Retention at NovaWell is responsible for achieving strategic financial goals, securing revenues, and managing customer success. This role includes developing sales strategies, overseeing contract negotiations, and ensuring effective marketing and communications. The position also entails maintaining relationships with high-level clients and decision-makers while managing an account management team.
The Analytics Analyst II will provide complex resolutions to analytics problems by gathering data, delivering reporting/analysis, and collaborating with customers. They will produce and present actionable insights and ensure compliance with data integrity and reporting standards.
The Enterprise Architect leads the development of enterprise solution architecture, ensuring alignment with business objectives and governance of project outcomes. Responsibilities include defining solution portfolios, developing road maps, harmonizing systems with architecture, and guiding teams through solution design and implementation.
The Provider Resolution Analyst I is responsible for coordinating the resolution of claims issues through research and analysis across various operational areas. The role involves investigating complex claim issues, performing root cause analysis, and collaborating with internal departments to resolve disputes while ensuring compliance with Medicaid regulations.
The Market Strategy Analyst is responsible for analyzing market trends and competitive forces, utilizing Salesforce for strategic and marketing planning. The role involves conducting large-scale analysis, interpreting market dynamics, maintaining a market intelligence database, producing reports, and collaborating with internal teams to support marketing strategies.
The Account Manager II is responsible for acquiring new business and managing existing accounts in Medicare Advantage, including renewing contracts, planning negotiations, and selling additional products. The role also involves ensuring proper account installation, conducting workshops, and keeping clients informed about relevant regulatory issues.
The Segmentation Analyst is responsible for analyzing market share and segmentation to support marketing campaigns and business performance. They will leverage data sources to identify target audiences and optimize marketing strategies across multiple channels. Additional responsibilities include developing predictive models and translating data into strategic reports for business leadership.
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