Responsible for soliciting mortgage loans by interviewing applicants, managing loan processing, and overseeing the originator staff while meeting production goals.

Processes commercial loan payments, wires, payoffs, draws, HELOC advances, unposted transactions, suspense GL items, and participation loan activity. Researches and corrects payment issues, maintains loan records, prepares SWAP notices, processes workout payments, and supports escheatment activities. Communicates with borrowers, bank departments, branches, participating banks, and vendors while ensuring accurate, compliant processing with limited supervision.

Supports the bank’s cybersecurity governance, risk, compliance, audit, and control validation programs. Responsibilities include risk assessments, audit evidence, vulnerability and finding remediation tracking, security control testing, policy maintenance, third-party risk reviews, security monitoring, alert analysis, incident response support, reporting, and threat monitoring. Requires rotating on-call coverage every four weeks and collaboration with technical, risk, compliance, audit, and business teams.