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Manages complex enterprise commercial insurance accounts, serving as the primary relationship lead and strategic advisor. Responsibilities include retention and growth, risk strategy, coverage gap analysis, claims consultation, benchmarking, captive and risk financing evaluation, executive presentations, renewal delivery, and cross-functional coordination. The role requires advanced property and casualty expertise, strong executive communication, project oversight, and the ability to develop integrated insurance solutions for large real estate clients.

Supports enterprise Microsoft Azure infrastructure, with a heavy focus on Azure Virtual Desktop using Nerdio and FxLogic. Responsibilities include cloud provisioning, infrastructure automation, governance, security controls, monitoring, lifecycle management, backup and disaster recovery readiness, cost optimization, troubleshooting, tier-three support, technical collaboration, and operational documentation across cloud and hybrid environments.

Manage new business and renewal placements for mid-to-large commercial insurance accounts. Responsibilities include exposure and financial analysis, quote preparation, coverage negotiation, market strategy, alternative risk analysis, insurance tower structuring, policy review, proposal development, and carrier relationship management. The role collaborates with client advisors, account service teams, and carriers, requires independent judgment, maintains licensing compliance, and provides strategic coverage recommendations.

Supports insurance licensing operations across TPA, MGA, and reinsurance functions. Coordinates workflows, monitors compliance and efficiency, liaises with agency partners and licensed employees, maintains regulatory documentation, supports audits and M&A licensing activities, resolves complex licensing issues, and trains staff. The role also contributes to process improvements, reporting, and implementation of compliant licensing procedures.

Manages employee benefits operations, including team leadership, workforce planning, budgeting, KPI monitoring, risk management, client retention, process improvement, and technology enablement. Implements operational strategies, improves workflows, ensures regulatory and policy compliance, supports business growth, and partners cross-functionally to enhance service quality, efficiency, profitability, and client and colleague experiences.

The Employee Benefits Account Executive manages client accounts, overseeing policy quotes, compliance, and addressing client needs through strategic solutions and relationship management.

Leads the enterprise ontology for insurance coverage, exposure, underwriting, claims, and loss data. Defines business concepts, schemas, classifications, mappings, lineage, governance standards, and data quality rules. Integrates internal, carrier, IVANS, catastrophe, geospatial, and other third-party data. Partners with underwriting, claims, analytics, technology, governance, product, and regulatory teams to enable trusted reporting, AI, predictive modeling, and operational workflows while maintaining alignment with ACORD and industry requirements.

Manage counterparty onboarding and due diligence by reviewing trading partner submissions, maintaining accurate OpenTWINS records, completing first-line checks, escalating issues to Compliance, and supporting governance documentation and process improvements. The role also helps strengthen controls, auditability, operational efficiency, and market security procedures while collaborating with business stakeholders and control functions.

Supports and enhances the Workday Finance environment through configuration, security administration, issue resolution, integrations monitoring, data governance, testing, upgrades, and process improvement. Partners with Accounting, Finance, and IT stakeholders to define requirements and deliver solutions across general ledger, accounts payable, accounts receivable, fixed assets, and financial close. Creates documentation, supports user acceptance testing, and provides end-user training.

Prepare, validate, reconcile, and deliver monthly and quarterly internal financial reporting. Load general ledger data into Workiva, perform tie-outs and validation, investigate discrepancies, and collaborate with Accounting, FP&A, and Financial Systems teams. Support process documentation, continuous improvement, and backup Workday and FloQast recurring processes. Manage multiple priorities and deadlines while maintaining accurate reporting deliverables.