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Implement and operationalize enterprise endpoint solutions across Windows environments. Configure endpoint management platforms, develop PowerShell automation, manage Group Policies and security baselines, support deployments and migrations, implement security and compliance controls, troubleshoot complex infrastructure issues, and produce technical documentation and handovers while working with solution architects.

Lead technical architecture across complex Microsoft-based digital services and technology portfolios. Govern Power Platform, Copilot Studio, Azure, Microsoft 365, APIs, data, AI and application integrations; define reference architectures, standards and risk-based assurance; guide security, resilience, cost and lifecycle decisions; advise senior stakeholders; manage dependencies and technical debt; and coach architects while strengthening architecture practice.

Lead the design, development, deployment, and support of Microsoft Power Platform and AI solutions. Build secure AI agents and agentic workflows using trusted knowledge, tools, approvals, MCP services, and human hand-offs. Integrate solutions with Azure, Microsoft 365, enterprise systems, and APIs. Establish engineering standards for testing, CI/CD, observability, security, and release management while mentoring developers and supporting live services.

Plan and conduct qualitative and quantitative user research for public-sector digital products. Recruit participants, run usability tests, interviews and ethnography, analyse results, present insights and recommendations, and collaborate with product teams to turn findings into prototypes and features while championing user-centred design and ethical (GDS) standards.

Design, build, and support secure on-premise and cloud infrastructure. Develop Infrastructure as Code, automate deployments, maintain CI/CD pipelines, integrate security scanning and compliance checks, and manage platform security controls. Identify and mitigate vulnerabilities, monitor infrastructure and applications, support regulatory compliance, and collaborate with engineering, architecture, security, and business teams in Agile environments.

Leads complex cyber investigations, incident response, threat hunting, forensic analysis, and detection engineering across endpoint, network, cloud, and identity environments. Owns optimisation of Microsoft Sentinel, Defender, SIEM, SOAR, EDR, and XDR capabilities, including detection rules and response automation. Provides technical leadership, mentoring, governance support, threat intelligence, reporting, and stakeholder communication while improving customer security posture and operational resilience.

Develop and maintain accessible, secure, and high-quality Android applications using Kotlin. Translate requirements into maintainable solutions, integrate APIs, write automated tests, troubleshoot defects and performance issues, and contribute to CI/CD, architecture, code reviews, documentation, and engineering standards within an agile multidisciplinary team.

Develop and maintain accessible, secure, user-focused iOS applications using Swift. Translate requirements into reliable solutions, write tested and maintainable code, integrate APIs, participate in code reviews and architectural decisions, and contribute to CI/CD. Diagnose defects and performance issues while collaborating with designers, product managers, QA, and developers in an agile multidisciplinary team. Support engineering standards, documentation, knowledge sharing, mentoring, and modern Apple platform practices.

Leads recruitment, workforce planning, consultant allocation, utilization, budgeting, performance management, and capability development within an IT consulting practice. Manages onboarding, coaching, career progression, training, wellbeing, HR compliance, and consultant engagement. Partners with sales, delivery, finance, operations, and bids teams to support business development, resource planning, and growth of consulting services.

Deliver and support enterprise identity and access management capabilities, including JML lifecycle processes, application onboarding, provisioning, RBAC, access governance, authentication, and directory integrations. Troubleshoot identity issues, develop API-based integrations, support testing and deployment, document technical procedures, and collaborate with security, infrastructure, application, and business teams. Contribute to IAM automation, optimization, and continuous improvement.