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Support customer engagement across omni-channel support, assist onboarding and KYC checks, perform operational and administrative CX tasks, compile feedback and track customer success metrics, and demonstrate alignment with company values.

The Relationship Manager will analyze clients' financial needs, manage relationships, conduct credit analysis, and support portfolio growth through servicing and acquiring new clients.

Lead credit development, scaling, and lifecycle management for consumer lending products (including hire purchase). Build underwriting models and policies, optimize approval rates and portfolio metrics, ensure regulatory compliance, streamline origination and dealer workflows, perform market/competitor analysis, and coordinate cross-functionally to launch automation and product enhancements.

The Sales Executive will acquire and retain users, boost revenue, conduct product demos, analyze prospect behavior, and improve customer experience while ensuring compliance with payment guidelines.

The Investor Relationship Manager will acquire and manage relationships with investors, support campaigns, and collaborate across teams to enhance investor experiences.

Drive and sustain digital automation initiatives to streamline workflows and enhance efficiency across Singapore business functions, collaborating with various teams and leading projects.

Support operations project team by troubleshooting automation workflows, conducting UAT, creating and maintaining documentation, designing simple automation solutions, monitoring and optimizing processes, and contributing to AI/automation initiatives.

Develop and manage strategic partnerships to expand lending reach. Build partner relationships, identify opportunities, educate partners on loan products, streamline referrals, resolve inquiries, analyze performance, and run marketing initiatives to promote the partnership program.

Own end-to-end SME loan product lifecycle, improve processes and integrate AI tools, run data analytics and dashboards, translate insights into commercial recommendations, collaborate cross-functionally, manage product P&L awareness, and ensure designs meet regulatory requirements (AML/KYC/PDPA).

Support the Marketing Communications team to plan and execute communications for investor and SME segments. Track, consolidate, and analyze campaign performance; coordinate across business units; manage social media scheduling, engagement, and reporting; assist with online/offline events and content creation (basic graphic design, recording, editing). Perform ad hoc marcomm tasks and contribute ideas to improve campaigns.