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The Senior Implementation Lead is responsible for managing complex customer implementations end-to-end, mentoring junior leads, and enhancing implementation quality and scalability.

As an Implementation Consultant, you will configure the Unifize application for customers, assist in software implementation, and resolve non-technical issues while ensuring timely communication with clients and the engineering team.

The Strategic Customer Success Manager will drive platform adoption and account health, translating business workflows into scalable solutions while maintaining high customer satisfaction and identifying expansion opportunities.

You will lead end-to-end design for complex problems, conduct customer research, contribute to design systems, mentor other designers, and drive design critique sessions while ensuring pixel-level accuracy and accessibility.

Lead design and ownership of backend systems, write and review production code, own data modeling and storage, define API standards, identify architectural bottlenecks, mentor engineers, and collaborate with product, frontend, and infra.

Own complex customer implementations from kickoff to go-live and support, managing workflows and mentoring Junior Implementation Leads to ensure predictable outcomes.

The Senior Platform Manager will manage the platform backlog, write detailed specs, prioritize tasks, and ensure stakeholder alignment for enterprise SaaS development.