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The SOC Analyst is responsible for planning, implementing, and managing security measures to protect the organization's data, systems, and networks. This includes troubleshooting security issues, responding to breaches, ensuring proper security controls, and testing for vulnerabilities while handling daily administrative tasks and reporting.
The Program Manager oversees delivery leads, manages project performance, timelines, and budgets, and collaborates with managers on resource allocation and risk assessment. They develop project management processes to enhance project success.
The Appian Technical Lead will lead the design and implementation of Appian-based applications, mentor developers, and ensure best practices in the development lifecycle. Responsibilities include troubleshooting technical issues, conducting code reviews, and collaborating with stakeholders to meet requirements.
The SOC Analyst will assist in requirements analysis and solutions design, support project management deliverables, provide configuration and administration for various platforms, and work with the Security Governance Team to ensure compliance with cybersecurity regulations. Strong analytical and problem-solving skills are essential, along with experience in incident detection and response.
The Solutions Architect will develop technology strategies and architecture aligned with business goals, conduct governance reviews, and address architectural concerns. This role involves analyzing system performance issues and proposing solutions, as well as implementing documentation for use cases and recommendations.
The Program Manager is responsible for overseeing delivery teams, ensuring project performance, managing timelines and budgets, and developing project management processes. They will collaborate with other managers to allocate resources, monitor progress, and assess risks to ensure successful project delivery.
The Full Stack Developer will collaborate with development teams and product managers to design software solutions, create client-side and server-side architecture, build front-end applications, manage databases, write APIs, and ensure software efficiency through testing and troubleshooting.
The IT Helpdesk Specialist serves as the initial contact for customers requiring technical support via phone or email, troubleshooting issues, providing solutions, and escalating unresolved problems. They maintain logs of incidents and ensure customer feedback is communicated to relevant teams, all while offering high-quality customer service and improving processes.
The Telephony Developer is responsible for developing and supporting telephony systems for a contact center, including call flow scripts and user experience assessments. This position also involves technical support for call flow changes and planning communication improvements.
The Network Engineer is responsible for ensuring network uptime, managing telco escalations, and maintaining SLA on network infrastructure. Duties include managing Campus and Branch Network Equipment, overseeing Wi-Fi and fixed lines, and handling telephony routers. The role also involves coordinating with vendors for network availability and liaising with IT personnel for problem resolution.
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