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Plans and manages software testing activities, creates test strategies and plans, supervises test analysts, ensures requirements traceability, coordinates defect management, monitors testing quality and efficiency, and reports progress to project stakeholders. The role also maintains test documentation and supports continuous improvement while ensuring compliance with banking policies and quality standards.

Responsible for performance assurance across cloud and on-premise banking systems. Develops non-functional test requirements, strategies, scenarios, KPIs, and test cases; executes load, stress, scalability, and performance testing; analyzes bottlenecks and recommends tuning improvements. Builds testing frameworks and platforms, selects tools, prepares reports, and collaborates with technical and business stakeholders to ensure requirements are testable and delivery quality continuously improves.

Designs and implements enterprise technology solutions within the CTO organization. Collaborates with business stakeholders, technology suppliers, and technical teams to assess business needs, modify existing systems, and apply enterprise architecture guardrails. Requires broad expertise in cloud, on-premises, and hybrid infrastructure, architecture frameworks, banking technology, regulatory compliance, security, and Agile practices.

Facilitates Scrum ceremonies, enforces Scrum practices, supports team self-organization, removes distractions, and promotes continuous improvement. Analyzes process and data to identify efficiency opportunities, refines requirements and user stories, and collaborates with business and technical stakeholders to balance needs, costs, risks, and delivery priorities within a regulated banking environment.

Develop and maintain full-stack applications by designing client and server architecture, building front-end interfaces, managing databases, creating APIs, testing performance, troubleshooting software, implementing security settings, and documenting technical solutions. Collaborate with development teams and product managers using Agile/Scrum methodologies.

Develop and maintain native Android applications using Kotlin, Android SDK, Jetpack, and modern architecture patterns. Integrate RESTful APIs, backend services, and third-party SDKs; optimize performance; troubleshoot defects; and provide production support. Collaborate with designers, backend developers, QA, and stakeholders throughout the SDLC. Participate in code reviews, testing, deployment, CI/CD, and Google Play publishing while maintaining secure, reliable, and maintainable applications.

Develop and support AI applications for knowledge-base ingestion, document parsing, data preprocessing, RAG workflows, and context injection. Build data pipelines for structured and unstructured data, integrate backend services with Python frameworks, and support Docker and Kubernetes deployments. Improve AI accuracy and reduce hallucinations while collaborating with cross-functional teams on testing, deployment, and continuous system improvement.

Develop, enhance, and maintain full-stack applications using Next.js, TypeScript, Java, Spring Boot, and Quarkus. Build RESTful APIs and microservices, deploy applications on OpenShift, and support modernization into containerized cloud-ready architectures. Perform unit testing, debugging, code reviews, performance optimization, API integration, and defect resolution across frontend and backend systems.

Develops advanced PL/SQL database solutions, including procedures, packages, functions, views, triggers, schemas, and ETL routines. Tunes query and database performance using indexes, optimizer hints, AWR, Explain Plan, and profiling tools. Performs data modeling and migration from flat files and legacy systems. Collaborates with analysts, engineers, and stakeholders in Agile teams while applying automated testing and CI/CD practices to database development.

Provides Level 1 operational support for enterprise infrastructure across servers, operating systems, networks, storage, backups, and critical services. Monitors systems 24/7, responds to alerts, triages incidents, troubleshoots connectivity and service issues, manages ITSM tickets, performs account administration, executes standard procedures and approved changes, and escalates complex issues. Maintains documentation, coordinates with internal teams and vendors, supports production and non-production environments, and participates in shift-based operations including nights, weekends, and holidays.