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Own the technical success of strategic enterprise customers by advising on platform health, scalability, reliability, performance, and architecture. Manage escalations and critical incidents, coordinate Support, Product, Engineering, and Customer Success teams, and communicate resolution plans. Analyze usage and support trends, triage bugs and feature requests, provide preventative recommendations, and contribute workflow improvements or lightweight fixes. Support cloud and self-hosted deployments using DevOps and infrastructure expertise.

Own enterprise sales across Northern Europe, including pipeline generation, territory planning, discovery, technical evaluations, proposals, negotiations, and closing complex six- and seven-figure SaaS deals. Engage technical and executive stakeholders, use MEDDIC/MEDDPICC for qualification and forecasting, maintain Salesforce discipline, create mutual action plans, and collaborate with Solutions Engineering, SDRs, Marketing, RevOps, and Customer Success. Represent n8n at events and travel to customers as needed.

Serve as the technical anchor for scaled enterprise customers: run office hours and webinars, triage Slack, unblock integrations, build reusable playbooks/templates, create internal automations, identify technical health risks to drive retention, and relay product feedback to Product/Engineering. Focus on one-to-many enablement for developer-focused, self-hosted, and AI-driven workflows.

Lead and scale a global, AI-native Solutions Engineering organisation (~15 people). Set strategy, build playbooks for mid-market and enterprise motions, enable partners, coach leaders, influence product and GTM, and ensure repeatable, production-ready technical outcomes for complex enterprise customers.

Lead and scale the West Coast enterprise sales motion: coach AEs, drive complex deal strategy and execution, run pipeline and forecast reviews, hire and grow the team, and collaborate cross-functionally to refine messaging and remove sales friction.

As a Senior AI Engineer, you will develop AI-powered features, integrating LLM APIs to enhance user workflows while collaborating with teams to ensure reliability and scalability.

The Enterprise SDR role involves generating qualified enterprise leads through targeted outreach, engaging with technical buyers, and maintaining accurate CRM data while collaborating with Enterprise AEs.

Own the full inbound sales cycle for mid-market accounts: qualify leads, engage technical buyers (developers/CTOs), close deals, collaborate with Solutions Engineers and Customer Success, expand the US pipeline, and help shape the US sales motion while supporting hybrid NYC/Boston operations.

Build and scale sales enablement programs for Sales, Customer Success, and Solutions Engineering teams. Responsibilities include designing onboarding, training and certification frameworks, translating technical concepts into sales content, coordinating enablement events, partnering with Product Marketing and RevOps, and measuring impact through KPIs, sales productivity, pipeline velocity, deal size, call insights, and product usage.

Build and own n8n’s enterprise marketing engine, including demand generation, account-based marketing, field marketing, events, sales enablement, and pipeline strategy. Lead and grow Demand Gen and Field Marketing teams, partner closely with Sales and SDRs, evolve technical messaging for enterprise buyers, and develop repeatable enterprise positioning and campaign playbooks. The role requires zero-to-one enterprise marketing leadership, revenue accountability, technical buyer fluency, PLG/community experience, and AI marketing expertise.