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The Account Manager will handle client relationships, resolve issues, analyze feedback, and support onboarding while optimizing operational efficiency.

Lead payments product streams from conception through launch, owning specifications, contracts, compliance, customer engagement, technical requirements, launches, and data-driven improvements to drive commercial outcomes.

Manage customer operations for a fintech payments company: handle support, issue resolution, onboarding, training, documentation, relationship management, process improvements, compliance, and industry networking to improve client experience.

Optimize end-to-end revenue processes, maintain CRM and GTM systems, produce revenue analytics and forecasts, support territory/quota management, automate workflows, and train/troubleshoot for sales teams to improve pipeline health and productivity.

Manage customer support and onboarding for payment solutions, resolve issues and escalations, deliver training, maintain client documentation and reports, build client relationships, collaborate on process improvements, ensure compliance, and network within the payments industry to drive growth.

The Key Account Manager will manage strategic client relationships, ensuring customer satisfaction and driving revenue through effective account management.

The VP of HR will lead HR initiatives in Hong Kong and Shenzhen, managing HR functions, ensuring compliance with local laws, and driving talent strategy.