Acquire, onboard and manage referral partners (estate agents and mortgage brokers). Build pipeline in HubSpot, run training and onboarding, drive partner satisfaction and referral volume, hit monthly accepted-quote and revenue targets, monitor partner performance and commissions, and share insights with marketing and leadership.

First point of contact for potential clients: conduct sales calls, answer queries, convert quotes, maintain CRM and GDPR-compliant notes, meet sales targets, support marketing and team administration, and deliver a high-quality client experience.

Lead product ownership and roadmap for Edens digital platforms, prioritising features that improve user experience and operational efficiency. Manage integrations, vendor relationships, and backlogs using Agile and BDD. Run workshops, define requirements and acceptance criteria, chair Agile ceremonies, track KPIs, resolve service tickets, and drive platform implementations and continuous improvement.