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The Enterprise Customer Success Manager will manage a portfolio of complex accounts, focusing on user adoption, relationship management, and ensuring maximum ROI for customers. Responsibilities include hosting meetings, creating account plans, monitoring product usage, providing training, and aligning internal resources to drive customer success.

As a Senior Site Reliability Engineer, you will lead initiatives to enhance the scalability of Dayshape’s cloud platform while maintaining and improving its cloud infrastructure on Azure. Responsibilities include automating processes, creating observability tools, diagnosing issues, and mentoring team members, all while using various technologies including IaC tools like Terraform and Pulumi.

As an Enterprise Customer Success Manager, you will manage complex accounts, ensuring customer satisfaction and ROI from Dayshape's solutions. Responsibilities include hosting customer meetings, creating account strategies, monitoring product usage, providing training, and nurturing customer relationships to drive adoption and advocacy.