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Designs enterprise-grade cloud, data, and AI solutions for airline operations. Responsibilities include assessing technology landscapes, identifying modernization and integration opportunities, translating business priorities into technical architectures, creating solution blueprints and documentation, promoting enterprise architecture best practices, and guiding customer teams through transformation initiatives.

Design and lead multi-domain cloud, data, and AI architectures for aviation operations. Translate business needs into scalable technical solutions, guide technology decisions, oversee platform integration, and provide technical leadership and mentorship to customer development teams. Collaborate with technical and business stakeholders while balancing performance, security, scalability, and cost.

Administer the AMOS aviation maintenance platform by managing user access, permissions, configurations, system health, security protocols, support requests, migrations, updates, and deployments. Provide first-line technical support, escalate complex issues, document procedures, maintain knowledge articles, generate reports, and collaborate with technical and operational teams on requirements and continuous improvement.

Embed with customer to improve MongoDB reliability and performance: review replica set and sharding architecture, profile and tune queries and indexes, validate backup/DR with timed restore drills, implement observability, SLOs and alerting, produce runbooks, and lead knowledge transfer.

Design, build, and configure Salesforce Agentforce solutions and AI-powered agent workflows. Integrate Agentforce with enterprise systems and APIs, translate business needs into scalable technical designs, optimize conversational workflows, and support testing, deployment, monitoring, security, and continuous improvement across cloud enterprise environments.

Lead end-to-end delivery of a multi-workstream finance transformation programme: maintain roadmap, governance, budgets and benefits tracking; drive process improvement, ERP optimisation, technology evaluation, change management, stakeholder engagement, and executive reporting to realise measurable financial outcomes.

Embed with a customer to drive MongoDB reliability: assess replica set and sharding architecture, profile and tune queries and indexes, validate backup/DR with timed restores, implement observability, SLOs and alerting, produce runbooks, and transfer knowledge to customer teams.

Design, build and configure Salesforce Agentforce solutions and AI-enabled agent experiences. Integrate Agentforce with enterprise APIs and platforms, translate business requirements into scalable technical solutions, optimize conversational workflows, and support testing, deployment, monitoring, and continuous improvement while ensuring security, governance, and platform best practices.

Manage and maintain multi-site production infrastructure, ensuring security and high availability. Collaborate with developers and optimize systems using automation tools and cloud services.

Embedded with a customer in aviation, deliver financial planning, budgeting, forecasting, variance analysis, invoice reconciliation, vendor management, spend control, financial reporting, and identify cost‑reduction and process automation opportunities.