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The Implementation Consultant will manage the onboarding of new clients, ensure high quality data delivery, train system administrators, and collaborate with sales and customer success teams to improve customer experience. Additionally, they will support the rollout of new features while reducing onboarding time.

The Implementation Manager will manage and streamline the onboarding process of new clients to BlueOptima, ensuring high quality data delivery and collaboration with Sales and Customer Success teams. Responsibilities include planning timelines, supporting installation and configuration, improving customer experience, and training system administrators.

The Technical Support Engineer will provide high-quality technical support to customers, troubleshoot issues, conduct root cause analyses, utilize SQL for data querying, and assist clients with onboarding and ongoing product support, while maintaining technical documentation and improving user experience.