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The Global Key Account Manager will lead and manage key strategic accounts across the APAC region, develop and implement client relationship plans, and influence a team of Key Account Managers. The role involves executing initiatives for winning market share against global competitors and effectively engaging with senior client stakeholders.
The Regional Sales & Operations Support role involves providing essential support to the operations team, ensuring smooth execution of sales strategies and operational processes. Responsibilities include consolidating leads, uploading them to the CRM system, processing customer data, creating tasks for sales agents, preparing reports and dashboards, and compiling sales data to identify trends and opportunities.
The Senior Key Account Manager will develop and maintain corporate accounts, provide high-quality service, and identify client needs to offer solutions. They will also engage with decision-makers, manage sales presentations, support product rollouts, and collaborate with various stakeholders to achieve sales targets and ensure effective account management.
The Head of APAC Enablement is responsible for designing and managing a Sales & Service Enablement Function to enhance internal capabilities and drive customer engagement. This role involves developing an innovative education strategy, leading a blended learning program, and overseeing a diverse team focused on training and quality assurance.
The Head of APAC Enablement will design and manage a Sales & Service Enablement Function, focusing on developing a multi-channel training and education strategy. Responsibilities include leading a diverse team, creating blended learning programs, and implementing technology platforms for internal and customer engagement.
The Key Account Lead manages key account portfolios, analyzes customer needs using data, proposes effective solutions, and develops account plans to enhance relationships and drive sales growth. The role requires strong communication with decision-makers and collaboration with various departments to ensure customer satisfaction and expansion.
The Customer Success Manager will collaborate with Sales to enhance product usage and customer satisfaction, utilize analytical skills to identify client needs, and implement tailored training programs to drive adoption and growth. This role requires managing multiple internal relationships and providing strategic insights to improve client performance throughout their lifecycle.
The Payroll Manager is responsible for the accurate and timely delivery of payroll for Australia and New Zealand, ensuring compliance with legislation and company policies. This role involves leading the payroll team, managing operational issues, ensuring adherence to legislative requirements, and liaising with external vendors and compliance agencies.
The Country HR Manager will drive HR initiatives in collaboration with leadership, focusing on employee development, engagement, and compliance. Responsibilities include managing HR processes, leading a local HR team, and fostering a positive workplace culture to ensure high performance and engagement among employees.
The Customer Success Manager role involves collaborating with Sales and the Customer Success team to enhance customer engagement and drive product adoption. The responsibilities include analyzing client needs, delivering tailored training programs, facilitating workshops, and managing client relationships to ensure customer satisfaction and retention.
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