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Lead the go-to-market strategy for Qonto in the Accountant sector, focusing on growing user acquisition and enhancing brand credibility through various marketing initiatives and cross-team collaboration.

As a Zendesk Administrator at Qonto, you will enhance the Zendesk ecosystem by improving governance, optimizing workflows, collaborating with stakeholders, and contributing to the Zendesk roadmap for operational efficiency.

Lead the Business Development for Central Europe at Qonto, focusing on partnerships and sales strategies to enhance revenue and market presence. Build high-performing teams and manage key business models end-to-end in Germany and Central Europe.

Own a pipeline for newly created businesses: run discovery calls, recommend and close relevant Qonto plans and add-ons, manage opportunities in Salesforce, maintain high-volume outreach cadence, and share feedback to help shape the Account Growth playbook.

Own financial performance for Product, Tech, and Ops by partnering with senior stakeholders, converting analysis into clear recommendations, automating reporting and forecasting with internal AI tooling, and managing cross-functional delivery end-to-end.

Lead complex, cross-functional operations initiatives end-to-end while designing governance, success metrics, and measurement frameworks. Combine ~70% project leadership with ~30% analytics: build dashboards, run deep-dives, partner with Finance on forecasts, and hand over to BAU. Drive senior stakeholder alignment and use AI and BI tooling to prove impact.

Lead the German accounting product roadmap end-to-end: define strategy, ship features with engineers and designers, master German accounting and the DATEV ecosystem, leverage AI tools to automate workflows, and operate a high-autonomy squad to deliver value for SMEs and accountants.

Build and run Qonto's French VIP ambassador and loyalty programme: organise events and personalised experiences, manage VIP segmentation in CRM and Google Sheets, drive client participation, collect qualitative feedback, and contribute to content and social media production for customer loyalty.

Lead end-to-end ML product roadmaps and initiatives (e.g., Attachment Matcher, Transaction Categorizer). Collaborate with data scientists, engineers, and stakeholders to define, deliver, and monitor ML solutions that drive measurable business value for SMEs across Qonto's platform.

Design and maintain scalable learning programmes in Sana, facilitate workshops (including Manager Academy), coach employees using Lean principles, create self-serve content, and partner with managers and internal experts to align learning with business needs.