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Drive sales success by scoping technical solutions, aligning customer needs with Nulogy capabilities, identifying adoption risks, coordinating stakeholders, supporting technical deal closure, and pursuing expansion opportunities. The role also coaches sales associates, supports profitable revenue growth, and ensures proposed solutions remain aligned with customer business requirements throughout the sales process.

Lead planning, execution, measurement, and optimization of integrated B2B demand generation programs across digital, paid, webinar, partner, event, and outbound channels to drive qualified pipeline and revenue. Collaborate cross-functionally to improve targeting, conversion paths, and channel ROI using data-driven experimentation and campaign performance analysis.

Post-go-live customer success lead owning a portfolio of Smart Factory accounts. Drive adoption, on-site change management, renewals, expansion, multi-site deployments, business reviews, and cross-functional issue resolution to protect and grow recurring revenue and ROI.

The Customer Success Manager drives customer outcomes, adoption of Nulogy’s Manufacturing Operating System, and protects annual revenue by managing relationships and identifying expansion opportunities.

Lead and manage a cross-functional Agile product team, ensuring delivery, coaching developers, staffing and hiring, collaborating with Product Management on roadmap and resourcing, participating in engineering work (code reviews, on-call), tracking Kanban metrics, and driving team growth and performance.