The role involves generating leads through research and prospecting, making outbound calls, answering questions, and achieving productivity goals while collaborating with the SDR and sales teams.

As a Bilingual Customer Success Manager, you'll build relationships with clients, identify opportunities for value, mitigate churn risks, and support account expansion while leveraging communication tools like Slack and Salesforce.

As a Billing Specialist, you'll manage billing inquiries, payments, and customer relationships, ensuring accurate account handling and collaboration with multiple teams.