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Perform accurate reconciliations of provider invoice payments, Services Australia claims, cashflows and co-contribution debts; investigate and resolve discrepancies; maintain reconciliation records and audit trails; prepare reports, support month-end close, and recommend process improvements while collaborating with finance and claims teams.

Build and maintain Angular frontend applications and reusable components, uphold WCAG accessibility, own frontend architecture, mentor juniors, produce documentation, test and deploy production code, and drive design-system standards.

Own lifecycle communications strategy and campaign calendar for onboarding, engagement, retention and reactivation. Create conversion-focused copy across email, SMS, push, in-app and UX flows. Develop product positioning and messaging packs, partner with Product/CRM/Marketing, run testing and optimization to improve customer engagement and outcomes.

Lead full-cycle recruitment for Mable: partner with hiring managers, source and assess candidates, manage interviews-to-offer, maintain ATS data (Lever), report using Google Sheets, build talent pipelines, manage agency relationships, coach managers, and improve recruitment processes and candidate experience.

Partner with product, operations, and stakeholders to build and maintain dashboards (SQL, Tableau), investigate data to explain trends, design reports, enable self-service analytics, and ensure analyses comply with privacy and security policies to drive business decisions.

As an Onboarding Partner, you will guide customers through their onboarding journey, conduct assessments, create support plans, and enhance their independence at home.

As the Digital Optimisation Manager, you will lead CRO and personalisation initiatives for marketing websites, improve customer experiences through A/B testing, and collaborate with various teams for data-driven marketing strategies.

Lead a cross-functional product squad to build and prioritise a marketplace product roadmap. Use data and customer research to test hypotheses, navigate complex regulatory requirements (NDIS, Support at Home), collaborate across teams, and deliver measurable customer and social impact.

Manage regulatory, consumer, privacy, and safeguarding risk across Attain Group businesses. Ensure compliance with Australian laws, maintain risk registers, investigate incidents and breaches, coordinate data breach responses, embed controls in systems, liaise with regulators, and provide training and guidance to strengthen consumer protection.

The Senior Analyst will use data and analytical techniques to solve business challenges, create dashboards, communicate insights, and partner with teams to enhance product features and operational processes.