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As a Support Partner, you will empower customers to manage their care, build support plans, and provide personalized assistance to enhance independence at home.

The Support Partner Team Lead oversees a team focusing on providing customer support, ensuring effective service delivery, coaching staff, resolving complex queries, and improving operational excellence in aged care services.

The Community Partnerships Care Manager will lead teams to enhance community partnerships, improve service delivery, ensure compliance, and drive operational excellence in aged care support.

The Service Coordinator Manager at HomeMade leads a team to ensure operational efficiency and customer satisfaction, using data insights to improve services.

The Contact Centre Manager leads the customer service team, manages operations, enhances service quality, implements technologies, and analyses performance data to improve customer experience.

Lead and support the Service Coordinator team at HomeMade, ensuring exceptional service delivery and assisting with complex cases while managing your own portfolio.

The Relationship Manager will support local coordinators to deliver high-quality care, build community relationships, and ensure compliance with HomeMade standards while managing customer service and process improvements.

As a Community Partnerships Coordinator, you'll facilitate onboarding for Community Partners, streamline operations, conduct assessments, provide training, and enhance engagement in the aged care sector.

The Customer Operations Technical Trainer develops and delivers training programs for contact centre agents, evaluating performance and providing coaching for exceptional customer service.

As an Onboarding Partner, you will guide customers through their onboarding journey, conduct assessments, create support plans, and enhance their independence at home.