Top Tech Jobs & Startup Jobs

The Customer Operations Specialist will enhance customer experience by managing operational partner relationships, ensuring service improvement, and providing training to call center agents. Responsibilities include customer escalations, monitoring touchpoints, and reporting insights to improve service delivery and resolve technical issues. Required skills include project management, communication, and analytical abilities.

As a Customer Operations Support at JUMO, you will manage customer queries related to CRB clearance requests via various communication channels, ensure timely resolutions, create process reports, verify customer data, and drive service improvements while maintaining strong customer relationships.

As a Software Engineer at JUMO, you will build a scalable banking platform, design systems using established patterns, develop software solutions, review peer code, and enhance engineering practices while working in a collaborative environment.

Accountable for supporting financial decision-making by collecting, analyzing, investigating, and reporting financial data in Ghana. Responsibilities include stakeholder management, compliance reporting, strategic planning, and financial statement preparation. Requires Chartered Accounting qualification, 5 years of finance experience, strong analytical skills, and Excel proficiency.