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The Quality Assurance Specialist at iKhokha is responsible for monitoring and auditing calls, chats, and emails to ensure sales team interactions meet company standards. They evaluate performance using a scorecard, report findings, set QA targets, and participate in customer feedback programs to improve service quality.

As a Field Sales Specialist, you will grow the iKhokha customer base by actively sourcing new sales opportunities and achieving sales targets. Responsibilities include prospecting, upselling, following up with clients, managing sales activities in CRM, and providing customer support while upholding company standards.

As a Senior Designer at iKhokha, you will create diverse creative assets, mentor junior designers, and lead design development for projects and campaigns. Your role involves producing sketches, designing key visuals, providing creative solutions, and staying updated with design trends.

The Motion Content Designer will conceptualize, design, and produce video content and motion graphics as part of iKhokha's video-first content strategy. Responsibilities include creating high-quality digital videos, collaborating with the creative team, and keeping abreast of content trends. The role requires interaction with other departments and external consultants, ensuring the alignment of all video content with the company's creative identity.

As a Senior Software Engineer at iKhokha, you will architect game-changing solutions, lead a team focused on innovation and impact, develop user-facing features, and ensure the highest standards in code development.

The Quality Assurance Specialist will monitor and enhance customer service interactions across various teams, optimize performance, set QA goals, conduct coaching sessions, and provide insights for continuous improvement to ensure excellent customer satisfaction within the Fintech sector.

As a Product Designer at iKhokha, you will create engaging user-first designs across multiple platforms including Android, iOS, and web views. Responsibilities include collaborating with teams to develop user journeys, producing pixel-perfect UI designs, and ensuring a smooth developer handoff. Your role will also involve using design thinking methodologies and contributing to the product design strategy.