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The Account Manager will focus on customer retention and expansion, support farmers in using Halter systems, build relationships, and ensure customer success through effective communication and problem-solving.

Lead and grow a wireless network engineering team responsible for connectivity across LoRa, cellular and satellite at scale. Own network architecture, RF planning, tower deployment, fleet automation, reliability and incident response. Stay technical—review code, spectrum strategy, and automation—while coordinating with firmware, backend, hardware and field teams. Hire, mentor, and develop engineers and get hands-on in farm and remote deployments.

Lead and build Halter's fleet operations across South America: recruit and develop a field team, run maintenance and deployment systems for collars and towers, diagnose and repair hardware, support on-call incidents, collect field data and feedback for product engineering, and travel regularly to farms to ensure successful deployments.

Build and lead Halter's LATAM support team: hire, onboard, coach, and operate daily support. Own regional KPIs, reporting, and proactive support initiatives. Spend time on ranches and with field teams, escalate complex issues, feed regional insights into Product and AI, and continuously improve operations and customer experience.

Build and maintain on‑farm hardware infrastructure (collars and towers), diagnose and troubleshoot hardware issues, deploy systems with producers, collect and analyze hardware data, feed field insights to product and engineering teams, manage maintenance systems, participate in on‑call support, and travel frequently across South America to support customers.

Design and deliver robust embedded C/C++ firmware for resource-constrained devices on FreeRTOS. Implement and maintain wireless communication stacks (LoRa mesh, cellular, BLE) and protocols (CoAP, OSCORE, protobuf). Develop and tune low-level algorithms for signal processing, timing/synchronisation, filtering and estimation. Lead end-to-end firmware lifecycle, debug field-only issues, collaborate with hardware engineers, improve platform reliability, and mentor teammates.

Lead on-the-ground deployments and onboarding of Halter across Argentina, Uruguay, and Brazil. Train cattle and operators, manage rollouts from sales handoff to customer success, solve field issues, coordinate cross-functional teams, and feed regional product insights back to Product. Travel frequently and tailor deployments to diverse ranch operations to ensure long-term customer success.

Plan and execute grassroots and national events for Australian cattle and dairy farmers: logistics, supplier coordination, on-site setup, registrations, comms, lead capture, cross-functional alignment with sales and marketing, and post-event tracking and learnings.

Lead full‑cycle recruitment for GTM and cross‑functional roles across regions. Build scalable sourcing pipelines, partner with hiring leaders on workforce planning, improve hiring processes, maintain ATS and metrics, support compensation benchmarking, and promote employer brand and inclusive hiring. Coach managers, deliver strong candidate experience, and contribute to diversity and internal mobility initiatives while operating in a fast‑moving, high‑volume environment.

Lead and build Halter's entire South America finance function from Buenos Aires: establish entities and controls, manage tax, statutory audits, FP&A, revenue planning, treasury/FX, local AR/AP, and operational finance while partnering with regional leadership and global finance.