Top Tech Jobs & Startup Jobs

Manage a portfolio of financial-services clients through proactive communication, profiling, onboarding, and relationship support. Ensure accurate Source of Funds documentation, KYC and AML compliance, identify churn and risk signals, validate client information, and escalate concerns. Provide high-quality service across calls, chats, email, and face-to-face interactions while collaborating with compliance, operations, and support teams. The role requires Chinese and English fluency, strong financial-product knowledge, analytical skills, and experience using Salesforce and Tableau.

Provide customer support and issue resolution through live chat, phone, and email. Process requests, troubleshoot technical issues, escalate cases through Salesforce or Jira, verify client documents, update customers, prepare reports, and meet quarterly KPIs. The role requires strong communication, multitasking, accuracy, customer service orientation, reliability, and a bachelor’s degree. It is based in Cape Town with a hybrid schedule of four office days and one remote day weekly.

Provides customer support and issue resolution through live chat, phone, and email. Processes requests, troubleshoots technical issues, escalates cases through Salesforce or Jira, verifies client documents, prepares reports, and meets customer service KPIs. The role requires strong communication, multitasking, accuracy, reliability, and a customer-focused approach in a hybrid Kenya office setting.

Provide multilingual customer support and issue resolution through live chat, phone, and email. Process requests, troubleshoot issues, verify client documents, update customers, escalate cases through Salesforce and Jira, prepare reports, attend training, and meet quarterly KPIs. The role begins remotely before relocation to a Southeast Asia support office after two or three months.

Provide multilingual customer support through live chat, email, and phone. Resolve account, onboarding, payment, KYC, security, and trading-related issues; educate clients on products; manage verification and document requests; escalate technical, compliance, suspicious activity, and payment cases; and maintain service quality, accuracy, and KPI performance. The role requires CRM proficiency, strong communication, problem-solving, multitasking, integrity, and flexibility to work non-traditional hours.

Produce global video content end to end, managing pre-production, cinematography, lighting, sound, post-production, quality control, metadata, and brand consistency. Create brand films, educational content, social campaigns, and influencer frameworks. Apply generative AI tools and advanced editing workflows, collaborate with Producers, Designers, and Motion teams, and independently translate business needs into technically precise video briefs.

Create, maintain, and audit internal and external knowledge bases (Zendesk, Confluence). Adapt content for AI-driven tools, coordinate UAT with product teams, manage feedback/control groups, liaise with stakeholders and visual specialists, and lead KM process improvements and assigned projects to ensure accurate, accessible information.

Design and develop scalable backend services for an internal CRM using Go and microservices. Build APIs, event-driven integrations, and reliable high-throughput systems with PostgreSQL, Redis, Kafka, REST, and gRPC. Improve latency, resilience, testing, documentation, automation, and engineering standards. Conduct code reviews, solve architectural problems, mentor engineers transitioning to Go, participate in interviews, and drive improvements from design through production.

Manage and grow a portfolio of partners in the Indian South African market through relationship-based account management and business development. Act as primary contact, resolve issues, educate partners on Exness platforms, build pipeline, run promotions and events, use reporting tools to drive decisions, ensure compliance, and meet sales KPIs.

Provide multilingual (Chinese/English) customer support via chat, phone, and email; verify client documents; escalate issues using Salesforce or Jira; update clients and prepare reports; meet quarterly KPIs and attend required training.