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Response, restoration, and resolution of technical issues on customers. Ensure timely restoration of customer issues as per SLAs. Document every reported customer issue. Utilize ticketing systems for tracking and learning. Measure and act upon service metrics and key performance indicators. Apply Technical Support processes and contribute to continuous improvement. Collaborate with customer success, product, and engineering teams.
Providing technical support for customers, resolving technical issues in a timely manner, documenting customer reported issues, using ticketing systems, and collaborating with customer success and engineering teams.
Looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications. Skills required include Java, Spring Framework, SQL, REST, SOAP, MVC, and Microservices.
Looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications. Requires knowledge in Java, Spring Framework, design patterns, SQL, REST, SOAP, and unit testing.
Provide IT support, configuration, maintenance, and administration for Atlassian Products (Confluence and JIRA). Manage support queue, address technical requests, and provide optimal solutions. Investigate and replicate customer issues. Evaluate and manage product add-ons/plugins. Identify automation opportunities and contribute to documentation. Communicate and collaborate with teams.
Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
Passionate about Unix and Linux with experience in multiple Unix systems, shell scripting, and database infrastructure. Proficient in deploying application services and coordinating teams. Strong communication skills and fluency in Dutch and/or French.
As an AWS Data Platform Engineer at Devoteam, you will work on various AWS data-oriented projects, collaborate with data and AI specialists, and design solutions with a sound architectural design. Essential qualifications include experience with Kubernetes, Terraform, CI/CD, Python programming, AWS Cloud, ETL architecture, database administration, MLOps workflow design, and event-driven architecture on AWS. Fluent in Dutch and/or French and English.
Join Devoteam as an AWS Cloud Infrastructure Engineer and work on producing high-quality infrastructure code for various customers. Ideal candidates are experienced with AWS products, Infrastructure as Code, Linux systems, network protocols, and CI/CD systems. Fluent in Dutch and/or French and English. Bonus points for experience in Kubernetes, other cloud providers, programming, testing strategies, and security concepts. Enjoy working with cutting-edge technology and endless learning opportunities at Devoteam.
Looking for an Azure Data Engineer to design and implement intelligent data solutions, work on data pipelines, structures, databases, and data modeling, collaborate with Azure Data Analyst team, and drive innovation with new technologies. Must-have experience with Azure resources, data pipeline tools, MS SQL, DataBricks, and Star Schema. Nice-to-have experience with Python, Power BI, Tableau, and other database technologies. Bonus points for Azure certifications.
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