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As a Customer Happiness Associate, you will support B2B customers by resolving issues, documenting findings, and ensuring satisfaction while managing multiple inquiries effectively.

Own end-to-end partner and customer integrations: qualify, scope, build, test, and hand off connectors. Implement API/webhook integrations, data mappings, and adapters while ensuring idempotency, observability, secrets management, and sandbox testing. Coordinate with partner teams and platform squads, produce runbooks and support playbooks, and feed reusable patterns back into the platform.

Own end-to-end partner and customer integrations: qualify, scope, build, test, and hand off connectors. Implement API/webhook integrations, data mappings, and partner adapters. Coordinate with partner teams and platform squads, ensure idempotency, observability, secrets management, and deliver runbooks and support playbooks. Feed reusable patterns into the platform.

Own end-to-end partner and customer integrations: qualify, scope, build connectors and mappings, ensure idempotency and observability, coordinate with partner teams and platform squads, deliver runbooks and support handoffs, and feed reusable patterns back into the platform.

The Territory Sales Executive will drive customer acquisition, expand Clara's regional presence, manage full sales cycles, and collaborate with cross-functional teams in Guadalajara.

The Enterprise Account Executive will drive new business by managing the sales cycle for Enterprise accounts, partner with finance leaders, collaborate across teams, and ensure clarity in complex corporate buying processes.

Provide legal support for Clara Mexico by drafting and reviewing commercial contracts and corporate documents, advising Sales/Finance/Operations, ensuring compliance with Mexican data protection (LFPDPPP) and AML rules, managing regulatory communications with CNBV and Banxico, handling administrative requests and investigations, maintaining legal files in Google Drive and Slack, and collaborating with the global Legal team to align policies across LatAm.

Support Clara's financial growth by ensuring accurate KYC, KYB, and CDD compliance. Collaborate with various teams to enhance onboarding and internal controls.

Own end-to-end sales in Brasilia: identify opportunities, build pipeline, close deals, and manage strategic client relationships. Leverage local networks, coordinate with Marketing and Product, and use Hubspot and automation tools to track performance and scale revenue growth.

Provide operational legal support: draft and review contracts and NDAs, advise Sales/Finance/Operations, ensure compliance with Colombian data protection and AML rules, manage regulatory communications and pre-litigation matters, maintain legal records, and align local practices with global Legal team.