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The Program Manager will lead complex, cross-functional initiatives in the Product organization, ensuring timely delivery, collaboration, and effective risk management while embedding AI tools into workflows.

Lead the deployment of WorkOS, architecting AI-driven solutions, writing full-stack code, and serving as the technical face of the project to ensure real-world utility and success across customer operations.

The role involves developing and executing customer lifecycle strategies, leading marketing automation initiatives, overseeing content and messaging strategies, and optimizing channel performance to enhance customer engagement and retention.

Careem is seeking a Backend Engineer to build the WorkOS platform, responsible for backend systems, database design, and AI orchestration in a startup-like environment.

As an Automation & AI Manager, you will program manage automation solutions, drive AI initiatives, and lead cross-functional projects to enhance operational efficiency and customer experience at Careem.