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Design, build, and maintain scalable mobile and API automation frameworks using Playwright and WebDriverIO. Integrate automated tests into CI/CD, analyze results, drive quality initiatives, mentor team members, and collaborate with Engineering, Product, and business stakeholders to ensure mobile banking application quality.

Lead functional QA activities for web, mobile, and API-based banking solutions. Analyze requirements, design and execute functional tests, validate end-to-end business processes, track defects, mentor QA team members, collaborate with Product and Engineering, and drive QA best practices for high-quality releases.

Design and execute context-driven, session-based, exploratory and API/database tests. Create test plans, identify risks, report and prioritize defects, collaborate with developers and stakeholders, and promote continuous improvement in Agile teams.

Design, implement, and manage enterprise-scale Azure tenant platforms using Microsoft CAF. Build and maintain Terraform IaC, Azure landing zones, and Azure DevOps CI/CD pipelines. Automate provisioning and scripting (PowerShell/Python/Bash), enforce governance and IAM, monitor for performance, security, and cost, and provide technical leadership and cross-team support for cloud transformation.

Design, implement, and maintain scalable, secure GCP infrastructure using Terraform and container platforms (GKE, Cloud Run, Cloud Functions). Support and optimize CI/CD pipelines, guide Cloud Engineering teams, produce network and service diagrams, and drive automation and operational excellence for Development, QA, and Production environments.

Measure and analyze technical enablement data to drive product adoption. Build dashboards, KPI tracking, and executive reports; analyze support tickets and usage trends; identify adoption gaps and recommend improvements; prepare metrics and presentation materials for stakeholder reviews.

Design, develop, and maintain automated and manual test scenarios for mobile apps using Appium and WebDriverIO. Collaborate with engineers and PMs to define automation strategies, execute tests, report results, and improve CI/CD test pipelines and testing metrics to ensure high-quality Agile deliveries.

Provide onsite and remote technical support for end-user devices, manage IT asset inventory and software licenses, administer access points and network connectivity, execute onboarding/offboarding, document incidents in the ticketing system, coordinate with vendors, and improve IT support processes to ensure timely resolutions and excellent user experience.

Investigate and resolve complex production incidents across distributed microservices, perform RCA, debug Node.js/TypeScript services, validate fixes via APIs and SQL, coordinate with cross-functional teams, monitor production, and improve support processes.

Act as a remote, independent contractor who leverages senior-level sports industry relationships to introduce decision-makers to Applaudo. Provide warm introductions to VP+ contacts across franchises, leagues, venues, media rights holders, and sports tech firms; collaborate with sales on target profiles and strategy; share industry context and participate in check-ins and activation campaigns. Earn commission on deals closed from your introductions.