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Leads strategic telecom partnerships across Pakistan, serving as a trusted advisor to senior executives and growing customer accounts through retention, expansion, and new business opportunities. Develops account strategies, identifies strategic partnerships, and coordinates product, technology, commercial, operations, and delivery teams. Owns customer programs end to end, manages risks and stakeholder communications, and drives successful outcomes independently within a complex global organization.

Leads consumer product strategy and development for Circles’ digital telecommunications and lifestyle businesses, driving innovative customer experiences, product growth, and transformation across global markets. The provided description contains limited role-specific responsibilities or qualifications.

The Head of Commercial will lead the commercial strategy for a new telco brand in MENA, focusing on revenue growth, pricing, customer value management, and partnership negotiations.

Lead end-to-end solution and enterprise architecture for Telecom BSS transformations, advising C-suite customers, defining target architectures, integration patterns, cloud-native and API-first designs, and driving delivery through production readiness, governance, and operational excellence across CRM, Billing, Charging, Order Management and related systems.

The VP of Consumer Operations & Growth is responsible for leading consumer growth initiatives, integrating SME functions, managing client accounts, and optimizing operations for commercial success across Circles' markets.

Conduct US market and competitor research to generate product insights. Analyze quantitative and qualitative data, design surveys and studies, synthesize findings into recommendations, and present actionable insights to product, marketing, and leadership teams to inform roadmap and go-to-market decisions.

Define and drive the CXOS platform architecture vision and roadmap, ensure scalable extensible microservices design, align architecture with delivery, provide technical leadership, produce documentation, resolve architectural issues, collaborate with stakeholders, oversee performance/security/DevOps concerns, evaluate third-party solutions, and be hands-on with Spring Boot/Java or Go.

Designs, builds, and executes targeted CRM campaigns and digital journeys to drive retention, upsell, and cross-sell. Monitors and debugs campaign performance, performs A/B testing and pre/post analysis, and analyzes customer data to generate insights. Manages campaign calendars, creates lifecycle trackers, and partners with commercial teams and stakeholders to increase revenue and answer business questions.

Manages technology vendor relationships, IT contract negotiations and renewals, vendor performance, technology spend optimization, software license usage, procurement governance, and third-party risk. Partners with IT, Finance, Legal, and Compliance to ensure favorable contracts, policy alignment, accurate budgeting, audit readiness, and compliance with vendor obligations. The role requires procurement or contract management experience, SaaS and cloud licensing knowledge, analytical ability, negotiation skills, and familiarity with procurement and ERP tools.

The Senior Financial Analyst will support the FP&A team by conducting variance analysis, managing reports, budgeting, and driving automation while collaborating closely with finance partners.