Own campaign implementation, delivery monitoring, KPI tracking, issue resolution, and performance reporting for retailer clients. The Account Manager supports senior leadership in maintaining client relationships, collaborates with Sales, Product, and Support, and handles partners’ day-to-day operational needs. The role requires strong organization, data analysis, reporting, CRM and work-management tool experience, and a client-first approach in a fully remote environment.

The Supplier & Procurement Manager will oversee global procurement of hardware, manage supplier relationships, negotiate contracts, and ensure performance frameworks are effective.

L2 Technical Support Engineer owns escalated in-store device cases end-to-end: troubleshoot Linux-based edge devices, networking, cloud connectivity, and Salesforce case data; support new-store rollouts and BAU fleet health; run/adapt diagnostic scripts; document findings, contribute runbooks, and escalate to L3 with clear artifacts.