Top Tech Jobs & Startup Jobs

Lead and scale a Philippines-based remote global support function. Manage and grow a team, establish 24/7 coverage, own multichannel support and SLAs, handle escalations, implement processes, QA, tooling, documentation, and work with Product/Engineering to improve CX and automation.

The Associate Product Manager will support product initiatives, manage delivery from concept to release, and collaborate with teams to improve product quality.

Own the full sales cycle for Guardhouses SaaS workforce management product in the US. Generate outbound pipeline, perform demos, close deals, manage CRM (HubSpot), attend industry events, and collaborate with leadership and marketing to refine go-to-market strategies while targeting security services customers.

Provide onboarding, training, and day-to-day support for UK customers of the Guardhouse SaaS platform. Manage inbound support (phone, email, chat), troubleshoot issues, escalate technical problems, audit accounts, analyse usage, generate reports, monitor engagement, and support Customer Success operations and inter-team coordination.