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Support daily warehouse and last-mile operations by receiving, inspecting, stocking, and dispatching inbound products; process returns; coordinate pickups and driver schedules; respond to customer inquiries; perform cycle counts, update weekly reports, and assist with data collection and other assigned tasks.

The Operations Assistant will handle inbound products, coordinate shipments, respond to inquiries, and assist in data collection and reporting.

Own and grow UniUni's Indian e-commerce vertical in the US by building relationships with Indian brands, sellers, and overseas warehouses; manage a pipeline across Amazon, Walmart, TikTok Shop, and Shopify; partner with fulfillment platforms; run consultative sales; represent UniUni at industry events; and relay client feedback to operations and product teams.

Manage operational quality for key accounts by maintaining client communication, monitoring performance metrics, resolving service issues, enforcing contract quality requirements, coordinating rewards/penalties, collaborating with internal teams, and producing data-driven quality reports and insights.

Lead Southeast Asia sales to grow US-bound cross-border e‑commerce parcel volumes. Own full sales cycle, leverage existing seller networks to ramp volumes in 3–6 months, design pricing and tailored first‑leg + last‑mile solutions, report market intelligence, and build regional brand and client relationships to hit volume and revenue targets.

Support the Operations Manager in team development, manage drivers, plan delivery routes, resolve issues with packages, and monitor delivery KPIs.

The Operations Assistant coordinates daily logistics operations, including driver management, dispatch execution, redelivery assignments, address corrections, and exception handling to ensure efficient last-mile delivery services.

This role involves managing daily dispatch operations, coordinating with drivers and DSPs, monitoring performance, handling exceptions, and ensuring communication across teams in a fast-paced logistics environment.

Support warehouse operations including receiving, returns processing, inventory cycle counts, dispatch coordination with drivers, paperwork and reporting, customer inquiry resolution, and promoting safe work practices.

Perform inbound receiving, returns processing, stocking, coordinating pickups and delivery drivers, assist with cycle counts and weekly reports, respond to customer inquiries, and support safe warehouse operations.