Build and maintain data pipelines, models, and a governed Client 360 data foundation in Databricks. Define trusted customer metrics, automate client health and renewal-risk scoring, and deliver actionable insights through Salesforce for Customer Success and Account Management. Prepare high-quality datasets for AI workflows while documenting technical work and supporting scalable, automated business decision-making.

Build and maintain data pipelines, models, and governed Client 360 datasets in Databricks. Define customer success metrics, automate client health and renewal-risk scoring, and deliver actionable insights through Salesforce. Prepare high-quality datasets for AI workflows while supporting scalable automation, documentation, version control, CI/CD, and infrastructure as code.

Lead development of scalable Ruby on Rails applications: architect solutions, mentor junior developers, collaborate with product/design/QA, own features end-to-end, maintain code quality with testing, CI and static analysis, and build/document REST APIs.