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Lead automation design and implementation for integrations: build and maintain scalable Playwright E2E suites, integrate tests into CI/CD, drive UI and API test strategy, collaborate with architects and product to define acceptance criteria, support UAT, and improve QA processes and documentation.

Lead end-to-end enterprise SaaS implementations for financial-institution partners: run discovery workshops, translate requirements into delivery plans, coordinate Product/Engineering/QA/Operations, manage schedules and budgets, communicate status and risks, and contribute to evolving the delivery framework.

Diriger de bout en bout des implémentations SaaS multidisciplinaires pour des institutions financières, de la découverte au déploiement et à la stabilisation post-lancement. Animer les ateliers clients, recueillir les exigences, établir les plans, gérer budgets, échéanciers, risques et dépendances, coordonner les équipes internes et fournisseurs, et communiquer l’état des projets aux parties prenantes et aux comités de direction. Contribuer également à structurer et améliorer le cadre de livraison de l’entreprise.

Own company-wide procurement requests from intake through signed agreements. Partner with IT, Finance, Legal, and Security; review contracts, negotiate with vendors and internal stakeholders, manage procurement projects, track deadlines, and make purchasing decisions balancing business needs and financial constraints. The role requires strong organization, communication, customer service, adaptability, initiative, and bilingual French-English capability in a hybrid Montreal environment.

Lead 0→1 development of a new financial product: define vision and roadmap, run customer and market discovery, lead cross-functional delivery with Engineering/Design/Data/Risk/Compliance/GTM, set success metrics, and translate product capabilities into commercial value.

Manage residential mortgage funding from approval through closing. Prepare instructional packages and supporting documents for solicitors, obtain outstanding information, ensure Know Your Client compliance, review legal and company funding requirements, and release funds accurately and on schedule. The role requires detailed mortgage industry knowledge, strong communication, sound judgment, organization, and the ability to work independently in a fast-paced, deadline-driven environment.

Provide on-site IT support for the Toronto office and remote Level 1/2 support across locations. Manage onboarding/offboarding, device lifecycle (Windows/macOS), MDM/RMM platforms, hardware inventory, ticketing, and SaaS applications. Escalate issues, coordinate vendors, maintain documentation, and improve support processes to meet SLAs and security/compliance standards.

Partner with business leaders to scale operations and deliver high-impact cross-functional projects. Improve core processes, evolve user journeys, build actionable data reporting, prioritize growth roadmaps, implement and optimize enterprise software, and lead change management while coordinating stakeholders across the company.

Responsible for reviewing manual test cases for Salesforce customizations, designing and maintaining automated test scripts (Playwright or similar) for Lightning, executing manual and API tests (Postman), maintaining test environments (Sandboxes/Scratch Orgs), contributing to CI/CD and QA tooling, and ensuring thorough test coverage of Salesforce objects and features.

Design, build, and maintain automated and manual test coverage for Salesforce customizations. Create/execute test plans, manage test environments (Sandboxes/Scratch Orgs), automate UI tests (Playwright), validate APIs (Postman), and support CI/CD and Salesforce deployment processes to ensure release quality across frequent iterations.