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Build annual budgets and monthly and quarterly forecasts across departments and stores; monitor actuals against plan; prepare financial and headcount reporting packages with variance analysis; support weekly cash flow reporting; analyze financial impacts for business decisions; challenge assumptions; improve planning processes; and partner with cross-functional and executive stakeholders.

Own People Operations infrastructure across employee lifecycle events, ticketing, benefits, payroll data, HR systems, reporting, compliance, documentation, and program delivery. Maintain accurate data across HiBob, ADP Workforce Now, Storeforce, Yoobic, and Google Workspace. Resolve root causes, build lightweight automations with Google Apps Script and AI tools, administer HR programs, and collaborate cross-functionally with People, Payroll, IT, Finance, and Retail Operations teams.

Own unit sales forecasting and translate it into monthly receipt dollar needs across assigned pillars. Drive monthly S&OP, manage inventory coverage and size distributions, track forecast accuracy, handle lifecycle forecasting for new and existing styles, partner with Supply on inventory risk, and continuously improve demand planning processes and tooling.

Process semi-monthly payroll for ~400 Canadian employees in ADP Workforce Now; validate timesheets and employee changes; handle off-cycle payments, deductions, garnishments, reconciliations, month-end and year-end close (T4); respond to employee payroll inquiries; maintain compliant records; support audits and global payroll projects; identify process improvements and keep payroll data aligned with People & Culture and Finance.

As the Lead Piercer, oversee piercing services, ensure customer satisfaction, maintain studio standards, manage inventory, and promote Mejuri's brand and products. Mentor other piercers and educate clients about aftercare and services.