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Leads Cayman Islands compliance services for regulated investment funds and financial entities. Serves as AMLCO, MLRO, or DMLRO; oversees AML/CFT/CPF and sanctions governance, risk assessments, independent audits, remediation, regulatory inspections, Board reporting, and client escalations. Manages senior staff, quality standards, budgets, professional development, service delivery, and business growth while advising clients and engaging with CIMA and other regulators.

Provides compliance, AML, risk, and governance support to asset-management clients. Responsibilities include serving as Compliance Officer or MLRO, developing policies and procedures, conducting monitoring and testing, managing KYC and onboarding, submitting regulatory and suspicious activity reports, supporting ADGM and DIFC firms, liaising with regulators, delivering training, maintaining client files, and assisting with proposals and projects.

Supports product marketing for asset-servicing solutions, including positioning, market research, sales enablement, campaigns, product launches, demand generation, content, and thought leadership. Collaborates with product, commercial, operations, subject matter experts, agencies, and vendors to communicate complex financial services offerings, strengthen messaging, support pipeline growth, and improve campaign performance.

Manage a portfolio of client entities and deliver corporate governance services, including board meeting support, minutes, resolutions, statutory filings, corporate records, and annual obligations. Maintain client files, ensure regulatory compliance, review colleagues’ work, perform quality checks, manage client relationships, and support process improvements. The role requires strong knowledge of Irish corporate and fund regulations, excellent organization, accuracy, independent working ability, and proficiency in Microsoft 365.

The Business Analyst elicits and translates requirements into user stories and functional specifications for Salesforce and broader digital transformation initiatives. Responsibilities include process mapping, automation and AI opportunity assessment, business case development, solution analysis, testing, implementation, risk management, stakeholder workshops, training, and change adoption. The role supports multiple projects, applies lean and design-thinking methodologies, champions digital and AI adoption, and coaches junior colleagues within a regulated financial services environment.

Supports fund risk monitoring, reporting, reconciliations, analytics, compliance checks, and client servicing for liquid and illiquid funds. Responsibilities include creating and distributing daily risk reports, monitoring fund exposures, addressing client queries, documenting processes, escalating issues, and collaborating across locations. The role requires developing knowledge of UCITS and AIFMD and using Rabbit, Bloomberg, Excel, and SQL.

Supports fund risk reporting and oversight for regulated funds. Responsibilities include reviewing investment manager reports, conducting manager due diligence, analyzing portfolio risk indicators, preparing Annex IV and other regulatory reports, performing liquidity stress testing, preparing Risk Committee reporting, and presenting risk analyses to fund boards.

Handles customer dissatisfaction, complaints, technical referrals, and first-contact resolution for Transfer Agency clients. Manages case resources, service levels, complaint processes, and regulatory escalation. Provides accurate management information, feedback, coaching, mentoring, and subject matter expertise across operational and compliance teams. Supports leadership and promotes timely, accurate customer service while maintaining strong stakeholder relationships.

Manage a portfolio of investor and fund client relationships from onboarding through ongoing servicing. Responsibilities include processing subscriptions and redemptions, handling investor inquiries, understanding fund structures and performance fees, supporting AML compliance, coordinating with auditors, reviewing payments, and delivering client-specific process improvements. The role also includes managing client relationships and supervising responsibilities in an investor services environment.

Supports company secretarial services by organizing board and committee meetings, preparing board papers and resolutions, circulating documents for approval, maintaining corporate records and registers, producing management information, monitoring capacity, and assisting with projects and technology implementation. The role requires strong attention to detail, communication, prioritization, and coordination with management and international teams.