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Manage high volumes of policy servicing requests, maintain accurate policy records, collaborate across CX, Sales, Underwriting and Product/Engineering to resolve escalations, meet production and quality goals, identify process improvements, and support testing and QA of internal tools.

The Director of Product Analytics leads the product analytics strategy, develops a team of analysts, drives insights for product decisions, and oversees experimentation across products to enhance growth outcomes.

As an Annuity Sales Representative, you will guide customers through the annuity buying process, educate them on products, and manage applications while providing excellent customer service.

Lead product design for Ethos's core conversion funnel from landing to policy management. Manage and grow a small product design team, collaborate cross-functionally, raise design practice standards (design systems, accessibility, experimentation), and deliver intuitive, conversion-focused experiences informed by research and data.

Manage and grow enterprise life-insurance distribution accounts post-sale. Drive sales planning, adoption, and growth; monitor account performance with data; lead onboarding, integrations, enablement and co-marketing; cultivate agent relationships; represent partner needs to product and internal teams. Travel ~5 days/month.

Own strategy and execution for Ethos's Underwriting Engine—rules infrastructure, knowledge graph, and workbench tooling. Align roadmap with Actuarial, Underwriting, Finance, and leadership; drive AI/ML adoption for underwriting; ensure accurate, fair, and fast automated decisions. Individual-contributor role focused on deep technical-product problem solving and stakeholder influence.

Lead product strategy and roadmap for the Underwriting Engine (rules infrastructure, knowledge graph, and internal workbench). Manage a small PM team, align stakeholders (Actuarial, Underwriting, Finance, senior leadership), and drive AI/ML innovation to improve underwriting accuracy, speed, and fairness while delivering business and partner outcomes.

Partner with product teams to define success metrics, instrument tracking, build dashboards, run A/B tests, analyze large datasets for fraud/risk/pricing, and translate insights into actionable recommendations for stakeholders and senior leadership.

Lead design strategy and execution for Partnerships, building zero-to-one and iterative consumer-facing products. Set UX vision, manage stakeholders, drive product development processes, mentor designers (Principal), and measure business impact while adopting AI-augmented product workflows.