Top Tech Jobs & Startup Jobs

Support Customer Operations by maintaining processes, documentation and customer-facing content; assist with projects, requirements, testing, issue investigation, and cross-team coordination to improve systems, tooling and customer experience.

Lead the Escalations team and manage the outsourced contact centre relationship. Advocate for users across the business, identify systemic issues, drive cross-functional product and process improvements, monitor escalation trends using data, and contribute to Customer Operations strategy and leadership.

Support brokers using Acre's platform through phone, email and screenshares; troubleshoot technical issues; deliver webinars and trainings; produce release notes, knowledge base articles and videos; gather customer feedback and collaborate with product to improve the product; provide outstanding customer experience and advocate for customers.

Join the SRE team to build and operate an internal developer platform ensuring high uptime and scalable production releases. You’ll automate, monitor, and support distributed containerised systems, contribute to CI/CD, troubleshoot incidents, and collaborate across teams while learning and applying tools like Kubernetes, AWS, Terraform, Kafka, Go and Python.

Support ClearScore's ANZ Commercial team by managing partner relationships, coordinating partner reporting and product updates, supporting marketing campaigns, preparing tickets with Engineering, automating reporting with Data/Analytics, producing internal and external reports, and helping run Sydney office administration and culture initiatives.

The Senior Knowledge Manager will organize, maintain, and enhance the knowledge corpus for ClearScore, ensuring reliable knowledge management and effective learning from significant work. This role involves both hands-on document management and strategic oversight of knowledge standards across the organization.

Lead and grow a frontend engineering team to design, implement, test, and deliver reusable, efficient, and beautiful user interfaces. Translate business requirements into development tasks, promote engineering best practices, mentor engineers, and ensure a high-quality, seamless user experience across mortgage research and application workflows.

Manage end-to-end payroll for ~500 employees across multiple countries, ensure compliance with payroll legislation, handle payroll queries, reconciliations, journal entries, expense reimbursements, and drive payroll process improvements and automation.

As a Case Manager, you will guide customers through loan applications, package documents, maintain communication with lenders, and ensure customer satisfaction while achieving targets.

Perform end-to-end quality assurance reviews of secured lending applications and customer interactions to ensure FCA compliance, suitability, affordability and good customer outcomes. Record findings, prepare reports, present to senior management, support training and supervision of trainee advisors, identify process improvements, and participate in calibration to maintain consistent quality standards.